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Unlock Bios Password Hp Locked by Deloitte!

user44938

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I have an hp laptop( EliteBook x360 1030 G3). My customer bought the laptop a year ago from a shop that sells used laptops and it was working fine until a couple of days. the laptop got locked and stuck on a screen that says: 'For security reasons, this PC has been locked. To unlock this PC, please contact...etc'.

So what should I do? would programming the BIOS breaks the lock or is there any other security layers/chips we must take into consideration and crack down?
 
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