File Request dell3501

[Padam]

TPM module error, need new version bios
old tpm 1.2
new tpm 2.o
ST: 78RMNJ3

 

[Vahab Hemmati]

https://dr-bios.com/attachments/la-k032p-ok-zip.62532/

 

[Padam]

https://dr-bios.com/attachments/la-k032p-ok-zip.62532/

 

[Vahab Hemmati]

If the TPM is a TPM 2.0 and is not detected by Windows, verify that your computer hardware contains a Unified Extensible Firmware Interface (UEFI) that is Trusted Computing Group-compliant. Also, ensure that in the UEFI settings, the TPM has not been disabled or hidden from the operating system

 

[Padam]

If the TPM is a TPM 2.0 and is not detected by Windows, verify that your computer hardware contains a Unified Extensible Firmware Interface (UEFI) that is Trusted Computing Group-compliant. Also, ensure that in the UEFI settings, the TPM has not been disabled or hidden from the operating system

dear sir, it is my original version I tried all attempts but was unable to succeed. pls kindly help

 

[Vahab Hemmati]

dear sir, it is my original version I tried all attempts but was unable to succeed. pls kindly help

that problem can't be solved by editing bios !

 

[Padam]

that problem can't be solved by editing bios !

I have done all attempts mention above, any other option sir, I have 3 laptops similar condition, i tried ok bios from running model but the issue is same

 

[Vahab Hemmati]

I have done all attempts mention above, any other option sir, I have 3 laptops similar condition, i tried ok bios from running model but the issue is same

then we can be sure this problem is not related to bios


check this link

TPM-Option fehlt im System-BIOS-Setup bei Latitude, Precision oder XPS | Dell Deutschland

 

[Padam]

thanks

then we can be sure this problem is not related to bios


check this link

https://www.dell.com/support/kbdoc/...ekt-in-the-system-bios-setup-latitude-precisi

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[Vahab Hemmati]

you are welcome